shan789 Terms &
Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and shan789 ("shan789," "we," "us," or "our") governing your access to and use of the shan789 online gaming platform, including all games, features, promotions, and services available at shan789.one (the "Platform").

By creating a shan789 account, accessing the Platform, or placing any wager, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.

If you do not agree to these Terms, you must not register an account or use the shan789 Platform. Your continued use of the Platform following any amendment to these Terms constitutes your acceptance of the revised Terms.

To register and maintain a shan789 account, you must satisfy all of the following eligibility requirements at all times:

• You are at least twenty-one (21) years of age. This is a strict requirement under applicable Philippine law and shan789 policy. No exceptions will be made.
• You are a natural person and not a corporation, partnership, trust, or other legal entity.
• You are physically located in a jurisdiction where online gambling is lawful and permitted.
• You are not listed on any self-exclusion register maintained by shan789 or any applicable regulatory authority.
• You are not an employee, contractor, director, officer, or agent of shan789, or an immediate family member of any such person.
• You have not previously had a shan789 account suspended or terminated for breach of these Terms.

shan789 reserves the right to request documentary proof of eligibility at any time, including government-issued identification, proof of address, and proof of age. Failure to provide satisfactory documentation within the timeframe specified by shan789 may result in account suspension and withholding of funds pending verification.

To register a shan789 account, you must provide accurate, complete, and current information including your full legal name, date of birth, residential address in the Philippines, email address, and mobile number. You agree to promptly update your account information if any details change.

Each individual may register and maintain only one (1) shan789 account. The creation of multiple accounts by a single individual — whether using different names, email addresses, payment methods, or devices — is strictly prohibited. shan789 employs technical and procedural controls to detect duplicate accounts. Where duplicate accounts are identified, shan789 reserves the right to close all associated accounts, void any pending bets, and forfeit any balances held therein.

You are solely responsible for maintaining the confidentiality of your shan789 login credentials. You must not share your username or password with any third party. You agree to notify shan789 immediately at [email protected] if you suspect any unauthorized access to your account. shan789 will not be liable for any loss or damage arising from your failure to comply with this security obligation.

shan789 accepts deposits in Philippine Peso (PHP) via GCash, PayMaya, BPI, BDO, Metrobank, and UnionBank. All deposits must be made from payment accounts registered in your own name. Third-party deposits are strictly prohibited. Minimum and maximum deposit limits apply and are displayed at the time of transaction.

Withdrawal requests are processed to the same payment method used for the corresponding deposit where technically possible. shan789 targets withdrawal processing within five (5) minutes for GCash and PayMaya, and within one (1) to three (3) business days for bank transfers. Processing times may be extended during periods of high volume or where additional verification is required.

shan789 may require identity verification (KYC) before processing any withdrawal. You may be asked to submit a government-issued photo ID, proof of address, and proof of ownership of the payment method used. Withdrawals will be held pending satisfactory completion of verification. shan789 reserves the right to withhold withdrawals where fraud, money laundering, or breach of these Terms is suspected.

All transactions on the shan789 Platform are conducted in Philippine Peso (PHP). shan789 does not charge currency conversion fees. Any fees imposed by your bank or payment provider are your sole responsibility.

shan789 offers various bonuses and promotional offers to eligible players. All bonuses are subject to the specific terms and wagering requirements published alongside each promotion. General bonus conditions include:

• Bonuses are credited to your shan789 account in PHP and are subject to wagering requirements before any associated winnings may be withdrawn.
• Wagering requirements must be met within the validity period specified for each bonus. Unused bonus funds expire at the end of the validity period.
• shan789 reserves the right to modify, suspend, or withdraw any bonus or promotion at any time. Where a promotion is withdrawn, any wagering requirements already in progress will be honoured under the original terms.
• Bonuses may only be used for the game categories specified in the relevant promotion terms. Using bonus funds on excluded games may result in forfeiture of the bonus and associated winnings.
• shan789 reserves the right to withhold or reclaim bonus funds and associated winnings where abuse of the bonus system is detected, including but not limited to the use of multiple accounts, coordinated wagering, or exploitation of software errors.

Each game available on the shan789 Platform is governed by its own specific rules, which are accessible within the game interface. In the event of any conflict between game-specific rules and these Terms, these Terms shall prevail unless the game rules expressly state otherwise.

shan789 uses certified Random Number Generator (RNG) technology and live dealer systems sourced from reputable third-party game providers. All games are designed to operate fairly and in accordance with published Return to Player (RTP) percentages. shan789 does not manipulate game outcomes.

In the event of a technical malfunction, disconnection, or software error during a game round, shan789 reserves the right to void the affected round and refund the wager to the player's account. shan789 will not be liable for any losses claimed to result from technical issues beyond its reasonable control.

The following conduct is strictly prohibited on the shan789 Platform. Violation of any of the following may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities:

• Registering more than one account or providing false registration information.
• Using the Platform if you are under 21 years of age.
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the Platform or gain an unfair advantage.
• Colluding with other players to manipulate game outcomes.
• Exploiting software bugs, errors, or vulnerabilities. Any winnings derived from exploiting errors are void and must be returned.
• Using the Platform for any money laundering, fraud, or other illegal financial activity.
• Charging back or reversing any deposit made to your shan789 account.
• Harassing, threatening, or abusing shan789 staff or other players.

All content on the shan789 Platform, including but not limited to the shan789 name, logo, trademarks, game graphics, software, text, and design elements, is the exclusive property of shan789 or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial entertainment purposes. You may not copy, reproduce, distribute, modify, create derivative works from, or commercially exploit any content from the shan789 Platform without prior written consent from shan789.

To the maximum extent permitted by applicable law, shan789 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, or loss of goodwill.

shan789's total aggregate liability to you for any claim arising out of or relating to these Terms or your use of the Platform shall not exceed the total amount deposited by you into your shan789 account in the thirty (30) days preceding the event giving rise to the claim.

shan789 does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. You access and use the Platform at your own risk.

shan789 collects, processes, and stores your personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By registering a shan789 account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

shan789 uses 256-bit SSL encryption to protect data transmitted between your device and our servers. We do not sell your personal data to third parties. Your data may be shared with payment processors, identity verification providers, and regulatory authorities where required by law or these Terms.

For full details on how shan789 handles your personal information, please review our Privacy Policy.

shan789 is committed to promoting responsible gaming among all Filipino players. We recognise that gambling can become problematic for some individuals and we provide the following tools to help players maintain control:

• Deposit Limits: Set daily, weekly, or monthly deposit limits from your account settings.
• Session Time Reminders: Receive notifications after a specified period of continuous play.
• Cooling-Off Period: Temporarily suspend your account for a period of your choosing.
• Self-Exclusion: Permanently or indefinitely exclude yourself from the shan789 Platform. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.

If you believe you or someone you know may have a gambling problem, we encourage you to seek help. shan789 supports responsible gaming initiatives in the Philippines. For more information on responsible gaming, please visit our Responsible Gaming page.

You must be 21 years of age or older to use the shan789 Platform. This requirement is non-negotiable and strictly enforced.

shan789 reserves the right to suspend or terminate your account at any time, with or without notice, for any breach of these Terms, suspected fraudulent activity, or where required by applicable law or regulatory authority.

Upon termination for cause, shan789 may forfeit any bonus balances and void any pending bets. Real-money balances will be returned to you via your registered payment method after deduction of any amounts owed to shan789, subject to satisfactory completion of identity verification.

You may close your shan789 account at any time by contacting our support team. Account closure requests will be processed within five (5) business days. Any remaining real-money balance will be returned to your registered payment method.

These Terms shall be governed by and construed in accordance with the laws of the Philippines. Any dispute arising out of or in connection with these Terms that cannot be resolved through good-faith negotiation shall be submitted to the exclusive jurisdiction of the competent courts of the Philippines.

shan789 reserves the right to amend these Terms at any time. Material changes will be communicated to registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms.

It is your responsibility to review these Terms periodically. The "Last Updated" date at the top of this page indicates when the Terms were most recently revised.

If you have any questions about these Terms & Conditions, please contact the shan789 support team:

• Email: [email protected]
• Live Chat: Available 24/7 on the shan789 Platform

shan789 aims to respond to all written enquiries within two (2) business days.